Unbabel - Notice history

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Unbabel's status page is where you can get updates on how our systems are doing.
If there are interruptions to service, we will post a message here.

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Unbabel Portal - Operational

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Projects - Operational

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Client Review - Operational

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Salesforce KB - Operational

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99.92% uptime
Nov 2024 · 99.75%Dec · 100.0%Jan 2025 · 100.0%

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Freshdesk - Operational

99.92% uptime
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Salesforce Service Cloud - Operational

99.92% uptime
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Unbabel Interface Tickets - Operational

99.92% uptime
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Wix Answers - Operational

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Kustomer - Operational

99.92% uptime
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Helpshift Emails - Operational

100.0% uptime
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Ticket API - Operational

99.92% uptime
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99.94% uptime

Zendesk Chat - Operational

99.92% uptime
Nov 2024 · 99.75%Dec · 100.0%Jan 2025 · 100.0%

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Intercom - Operational

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Salesforce Messaging - Operational

99.92% uptime
Nov 2024 · 99.75%Dec · 100.0%Jan 2025 · 100.0%

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Unbabel Interface Chat - Operational

99.92% uptime
Nov 2024 · 99.75%Dec · 100.0%Jan 2025 · 100.0%

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Kustomer - Operational

100.0% uptime
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Helpshift Chat - Operational

100.0% uptime
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Chat API - Operational

99.92% uptime
Nov 2024 · 99.75%Dec · 100.0%Jan 2025 · 100.0%

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100.0% uptime

Editor Dashboard - Operational

100.0% uptime
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Polyglot - Operational

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Notice history

View current status

Jan 2025

No notices reported this month

Dec 2024

No notices reported this month

Nov 2024

Chat translations are slow
ResolvedDegraded performance1 hour 55 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    Chat translations, despite completing, are seeing considerable delays. We are currently investigating this incident.

Email and chat translations not flowing \ considerably delayed
ResolvedMajor outage1 hour 55 minutes
  • ResolvedUTC

    The issue has been resolved. Translations are flowing normally.

  • MonitoringUTC

    Issue was resolved and are currently monitoring the result.

  • InvestigatingUTC
    We are currently investigating this incident.
Email and chat translations are failing or with severe delay
ResolvedMajor outage20 minutes
  • ResolvedUTC

    This incident has been resolved. The team will look for a root cause for the incident.

  • MonitoringUTC

    Translation request are coming back to normal. We're monitoring service performance.

  • InvestigatingUTC
    We are currently investigating this incident.

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