Unbabel - Service down due to AWS incident – Incident details

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Unbabel's status page is where you can get updates on how our systems are doing.
If there are interruptions to service, we will post a message here.

Service down due to AWS incident

Resolved
Major outage
Started 9 months agoLasted about 4 hours

Affected

Unbabel Site

Major outage from 7:26 AM to 10:01 AM, Degraded performance from 10:01 AM to 11:04 AM

Unbabel Portal

Major outage from 7:26 AM to 10:01 AM, Degraded performance from 10:01 AM to 11:04 AM

Unbabel Longform

Major outage from 7:26 AM to 10:01 AM, Degraded performance from 10:01 AM to 11:04 AM

Projects

Major outage from 7:26 AM to 10:01 AM, Degraded performance from 10:01 AM to 11:04 AM

Client Review

Major outage from 7:26 AM to 10:01 AM, Degraded performance from 10:01 AM to 11:04 AM

Salesforce KB

Major outage from 7:26 AM to 10:01 AM, Degraded performance from 10:01 AM to 11:04 AM

Updates
  • Resolved
    UTC
    Resolved

    Our services are fully recovered. We will keep monitoring for the next few hours.

  • Monitoring
    UTC
    Monitoring

    AWS is recovering and we are seeing significant signs of improvement.

  • Identified
    UTC
    Identified

    We are being impacted by this AWS incident - https://health.aws.amazon.com/health/status

    The team is trying to recover the services as soon as possible.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

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