Unbabel's status page is where you can get updates on how our systems are doing.
If there are interruptions to service, we will post a message here.
This incident has been resolved.
We increased system capacity and systems are recovering, although delays are still visible. Root cause still under investigation.
All chat services are currently down or experiencing severe latency. We are currently investigating this incident.
The issue was resolved.
Services are beginning to perform normally. Delayed messages should be rarer and delays less severe. We are monitoring.
We deployed a fix that removes dependencies on Pusher. Our monitoring points to our system capacity starting to recover.
We are continuing to work on a fix for this incident. The issue is more widespread, affecting all chat translations erratically.
Part of the issue involves an external provider, Pusher.
Several translations are delivered with severe delays or fail to deliver.
Unbabel Interface (email and chat) is seeing performance issues.
We are currently investigating this incident.
We've been closely monitoring and can confirm we've recovered steadily. This incident has been resolved, we apologise once again for all the inconvenience caused.
We're recovering and you should be able to resume using the tool seamlessly, however, we'll continue to monitor. We apologise for the inconvenience caused.
We're currently observing a degradation of service for Unbabel Interface (Chat and Email). We're already investigating this incident and will provide updates ASAP. Apologies for the inconvenience.
We've been monitoring the Portal behaviour and the reported issues were no longer observed hence we're closing this incident. We apologise once again for any inconvenience caused.
A fix was implemented and after extensive tests this was no longer observed, however, we will continue to monitor. Please accept our apologies for any inconvenience.
We've acknowledged that several features inside the Unbabel portal are either not loading or failing to load intermittently. Our engineering teams already identified the issue and are actively working on a fix. We're sorry for any inconvenience caused.
Oct 2023 to Dec 2023