Unbabel - Unbabel service disruption due to Cloudflare's outage – Incident details

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Unbabel service disruption due to Cloudflare's outage

Resolved
Operational
Started over 2 years agoLasted about 6 hours

Affected

Unbabel

Operational from 9:33 AM to 3:10 PM

Unbabel Portal

Operational from 9:33 AM to 3:10 PM

Unbabel E-mail

Operational from 9:33 AM to 3:10 PM

Zendesk Support

Operational from 9:33 AM to 3:10 PM

Freshdesk

Operational from 9:33 AM to 3:10 PM

Salesforce Service Cloud

Operational from 9:33 AM to 3:10 PM

Updates
  • Resolved
    Resolved

    We've continued to monitor our platform and the service disruption we've observed related to Cloudflares's outage has subsided as soon as it was fixed by Cloudflare. We will be sharing the RCA as briefly as possible. Thank you again for understanding.

  • Monitoring
    Monitoring

    We've observed service disruption due to Cloudflare's outage earlier today (incident interval from 06:43 UTC to 08:06 UTC). This was fixed already and on our side every outstanding translation was reprocessed. We will continue to monitor to ensure a smooth recovery. We're sorry for the inconvenience, thanks for bearing with us.

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