Unbabel - Unbabel Interface with degraded performance – Incident details

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Unbabel Interface with degraded performance

Resolved
Degraded performance
Started 6 months agoLasted about 3 hours

Affected

Unbabel E-mail

Operational from 1:56 PM to 3:36 PM, Degraded performance from 3:36 PM to 4:31 PM

Unbabel Interface Tickets

Operational from 1:56 PM to 3:36 PM, Degraded performance from 3:36 PM to 4:31 PM

Unbabel Chat

Operational from 1:56 PM to 3:36 PM, Degraded performance from 3:36 PM to 4:31 PM

Unbabel Interface Chat

Operational from 1:56 PM to 3:36 PM, Degraded performance from 3:36 PM to 4:31 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    Unbabel Interface for chat and tickets is currently experiencing performance issues. The behaviour of the interface may be erratic. Long loading times are being observed. It is still possible to request translations. We are currently investigating this incident.

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