Unbabel - Difficulties logging in to Unbabel Interface and Portal – Incident details

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Difficulties logging in to Unbabel Interface and Portal

Resolved
Degraded performance
Started over 1 year agoLasted about 1 hour

Affected

Unbabel Portal

Degraded performance from 2:26 PM to 3:13 PM

Unbabel E-mail

Degraded performance from 2:26 PM to 3:13 PM

Unbabel Interface Tickets

Degraded performance from 2:26 PM to 3:13 PM

Unbabel Chat

Degraded performance from 2:26 PM to 3:13 PM

Unbabel Interface Chat

Degraded performance from 2:26 PM to 3:13 PM

Updates
  • Update
    UTC
    Update
    This incident has been resolved.
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The team implemented a fix and is currently monitoring it.

  • Identified
    UTC
    Identified

    The issue seems to be related to an upgrade of one of our clusters. The team is working on a full recovery.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
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