Unbabel - Service down - all translation requests failing – Incident details

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Service down - all translation requests failing

Resolved
Operational
Started about 2 years agoLasted 22 minutes

Affected

Unbabel Site

Major outage from 1:48 PM to 1:53 PM, Operational from 1:53 PM to 2:10 PM

Unbabel Portal

Major outage from 1:48 PM to 1:53 PM, Operational from 1:53 PM to 2:10 PM

Unbabel Longform

Major outage from 1:48 PM to 1:53 PM, Operational from 1:53 PM to 2:10 PM

Projects

Major outage from 1:48 PM to 1:53 PM, Operational from 1:53 PM to 2:10 PM

Salesforce KB

Major outage from 1:48 PM to 1:53 PM, Operational from 1:53 PM to 2:10 PM

Zendesk Guide

Major outage from 1:48 PM to 1:53 PM, Operational from 1:53 PM to 2:10 PM

Updates
  • Resolved
    UTC
    Resolved

    Due to an impacted base system, all translation requests were failing. The issue was since resolved.

  • Investigating
    UTC
    Investigating

    Due to an impacted base system, all translation requests are failing.

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