Unbabel - Unbabel Portal degraded experience – Incident details

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Unbabel Portal degraded experience

Resolved
Operational
Started almost 3 years agoLasted about 4 hours

Affected

Unbabel Portal

Operational from 10:26 AM to 2:44 PM

Updates
  • Resolved
    UTC
    Resolved

    We've been monitoring the Portal behaviour and the reported issues were no longer observed hence we're closing this incident. We apologise once again for any inconvenience caused.

  • Monitoring
    UTC
    Monitoring

    A fix was implemented and after extensive tests this was no longer observed, however, we will continue to monitor. Please accept our apologies for any inconvenience.

  • Identified
    UTC
    Identified

    We've acknowledged that several features inside the Unbabel portal are either not loading or failing to load intermittently. Our engineering teams already identified the issue and are actively working on a fix. We're sorry for any inconvenience caused.

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