Unbabel - Project estimations returning incorrect values – Incident details

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Project estimations returning incorrect values

Resolved
Operational
Started 18 days agoLasted about 11 hours

Affected

Unbabel Longform

Degraded performance from 4:30 AM to 3:03 PM

Projects

Degraded performance from 4:30 AM to 3:03 PM

Updates
  • Resolved
    UTC
    Resolved

    Costs on the breakdown are now also displaying correctly, everything is now working as expected. We apologise for the inconvenience caused.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix for total estimated prices. You may need to re-estimate your project to see the correct value appear. Costs on the breakdown are still displaying incorrectly, as this will be fixed shortly.

  • Identified
    UTC
    Identified

    We identified the issue and are working on a fix for this incident.

  • Investigating
    UTC
    Investigating

    All estimated projects are returning incorrect, grossly exaggerated values. We are currently investigating this incident.

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