Problems logging into Customer Portal - Incident details - Unbabel status

Problems logging into Customer Portal

Resolved

Degraded performance

Started 10 months agoNovember 24, 2025Lasted 15 hours 4 minutesNovember 24, 20257:20 PMNovember 25, 202510:24 AMUTC

Affected

Unbabel Portal

Updates

Resolved
November 25, 2025 at 10:24 AMUTC
Resolved
November 25, 2025 at 10:24 AMUTC
This incident has been resolved.
Investigating
November 24, 2025 at 7:20 PMUTC
Investigating
November 24, 2025 at 7:20 PMUTC
Some users are describing problems logging into the Portal, with an error message reading "Failed to retrieve your Portal". We are currently investigating this incident.