Unbabel - Issues with Zendesk and Freshdesk integration – Incident details

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Issues with Zendesk and Freshdesk integration

ResolvedMajor outage1 hour

Affected

Unbabel E-mail

Major outage from 11:27 PM to 12:27 AM

Zendesk Support/Agent Workspace

Major outage from 11:27 PM to 12:27 AM

Freshdesk

Major outage from 11:27 PM to 12:27 AM

  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    An ongoing issue is causing downtime for the Unbabel integration with Zendesk and Freshdesk. You will notice that translations are not working and the widget is unresponsive.

    We are currently investigating this incident.

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